Frequently Asked Questions
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In plain terms
How it works
Finding a piece takes about 90 seconds. A commission takes a few exchanges. Below: every step, what it asks of you, and what we handle.
Nothing here asks for an account. You can leave at any step.
Side 1
If you are buying
Find a piece, commission one, receive it.
Two ways to find a piece
Two routes, one catalogue. You pick the door.
Every piece is described against the same criteria: colour, density, gesture, material.
The quiz has you choose, one card at a time. Search by image reads a visual you drop in. That is the only difference between them.
- Who chooses
- You. We propose an order, you settle it.
- What you get
- Pieces that match your taste, not the whole catalogue.
The quiz reaches the taste point through a sixteen-step trajectory, search by image projects a dropped visual straight onto it. Both converge on the same area of the catalogue.
The 16-swipe quiz
Sixteen cards, about 90 seconds, and you have your three pieces.
You swipe pieces left or right. Each choice sharpens your taste.
After four cards the result is still vague. After sixteen it is clear. Try it below.
- How long
- About 90 seconds.
- What you get
- A top three of works and artists, which you can share.
- If you leave
- Your progress stays in your browser. You pick up where you left off.
Try it
A deck of cards to swipe feeds sixteen gauges. After four swipes the gauges are low and uneven; after sixteen they form a clear, contrasted taste profile.
Search by image
Drop in an image, we show you the pieces that answer it.
A canvas, a photo, a tattoo, the colour of a wall: an image says almost everything about your taste.
It says nothing about your budget, the size, or the room it is going in. Those are the only questions we ask, and they are optional.
- How long
- Immediate, one upload.
- What happens to your image
- It is used for the search. It is not published.
Try it
Something that already anchors you?
Find the artwork that answers it.
A canvas, a colour, a photo, a tattoo.
An identity you love.
your visual
An uploaded visual is analysed against sixteen criteria, then matched with four catalogue artworks in decreasing order of affinity. If none fits, a custom artwork is proposed.
Private · JPG, PNG, HEIC
24 swipes, about 90 seconds
A dropped image feeds sixteen gauges at once. Thirteen fill straight from the visual; three stay empty because an image carries no budget, no size and no intended use.
Commissioning a custom piece
A piece made for your wall, and a contract for both sides.
You describe what you want, then you talk to the artist and someone from the gallery on the same call. The questions get settled there, not three weeks later.
You leave with a contract, read and signed by a gallerist, sent to you and to the artist.
- Who reads the contract
- A gallerist, always. That document binds the gallery and the artist.
- What you get
- A contract, on the same terms for both sides.
During a call between the buyer and the artist, the missing questions are asked live, two project sheets are produced, then a contract is sent to both parties.
Paying in stages, shipping on proof
Money moves in stages, and nothing ships without proof.
On a custom commission, payment happens in two parts. Before anything ships, you get photos of the packed crate and the tracking number.
If there is a disagreement, a gallerist settles it against the contract, the same one for you and for the artist.
- Who settles it
- A person, against the written terms. Never an algorithm.
A timeline from signed brief to shipping, with two fifty per cent instalments, a gallerist who arbitrates, and photo proof of the packed crate alongside the tracking number before dispatch.
Side 2
If you are an artist
Apply, get your work online, set your price, get paid.
From your application to your work online
What happens after you apply.
- You fill in the formTwo minutes, about your work rather than your résumé.
- We look at your workSomeone at the gallery, not a filter.
- You hear from usAn email at every step, never silence.
- We talk it over on a callA call with the team before anything goes online.
- Your photos are approved one by oneA person checks every image before it is published.
- We show your piece on a wallA room mockup is generated, then reviewed by the team.
- Every piece gets its own textA description written for the page, reviewed before it goes online.
Seven steps in two phases. We get to know you: the form, someone at the gallery looking at your work, email updates, then a call. Your work goes online: every photo approved one by one, the piece shown on a wall, then the text for each piece, the last two produced automatically and reviewed afterwards.
What makes a profile visible
A profile exists the day someone publishes it.
Creating a profile does not make it public: a member of the team has to publish it.
If an artist page looks empty online, it was not forgotten. It has not been published yet.
- What publishing changes
- The profile enters the catalogue, the sitemap and the recommendations.
Price and commission
The artist sets the price. We take 38%, and nothing else.
The artist's price is never altered. Taxes and shipping are added on top and paid by the buyer: they do not reduce what the artist takes home.
The dashboard shows all three numbers side by side: what the buyer pays, what the artist receives, what appears on the site.
- Commission
- 38%, on the sales we make.
- Who sets the price
- The artist.
The sale and the payout
The artist packs the work. The gallery handles the rest.
When a piece sells, the gallery collects it from the artist and delivers it to the buyer.
The payout is handled by a person, from the pending payments list.
- What the artist does
- Pack the work. That is all.
No exclusivity
You keep selling elsewhere, and you owe us nothing for it.
An artist sells through their own shop, another gallery, or directly, at the same time as with us.
The commission only applies to the sales we make.
- On a sale made elsewhere
- No commission.
Upload once, listed in several places
You upload once. The listing gets reworked to each platform's format.
One photo, one title, one description, one price. Every platform then demands its own fields, and that is the work few artists have time to redo six times over.
The idea is that the gallery takes it on: rework the listing to each destination's format, and keep it current.
- What the artist uploads
- Once, with us.
A single source file, one photo, one title, one description and one price, goes through an optimization step that produces one format per channel. Six destinations come out: Artsy, Etsy, eBay, Google Merchant, Facebook Marketplace and PickArt for custom commissions.
Membership dues
Dues buy advertising, not a place in the catalogue.
Participation fees go back out entirely as advertising, split evenly between artists.
They do not change your rank in the quiz or in search by image.
- Where the money goes
- Into advertising, at 100%, split evenly.
A question?
If something is still unclear, tell us. It is easier now than once the order is placed.